R.O. Writer
Christine Hellmer is an experienced Information Technology manager currently leading a team at R.O. Writer, where responsibilities include overseeing technical support for over 3,000 customers and providing training for new analysts. Prior to this role, Christine served as a Technical Analyst II at TBC Corporation, focusing on resolving customer technology issues. Christine's career also includes a position as a Customer Care Specialist at MultiParts U.S.A., and significant experience as an Information Technology Specialist at Cattaraugus-Allegany BOCES, where network installations and security management were key responsibilities. Christine's foundational experience includes service as an Imagery Production Specialist in the United States Air Force. Christine holds an Associate of Science in Mathematics from Jamestown Community College.
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R.O. Writer
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R.O. Writer’s beginnings date back to 1989 in Houston, Texas, where the company developed the first DOS-based version of its repair order software. New users began integrating the original systems the following year, and by 1997, R.O. Writer added a Windows-based version.After just a few years in the industry, R.O. Writer developed a reputationfor reliable, quality products backed by solid customer support. Their products continually showed value for small and large businesses alike. And it wasn’t long until others took notice.In 2001, after recognizing the power behind R.O. Writer’s industry solutions, Midas purchased the company and relocated it to Itasca, Illinois. Over the next decade, R.O. Writer saw the release of its Smart eCat mode and R.O. Writer Central Service modules.In early 2013, R.O. Writer relocated again, this time to Juno Beach, Florida, under the umbrella of TBC Corporation. The company continues to support its growing customer base of more than 6,400 independent repair, oil change, and tire shops, and is currently investing heavily in new technologies and software improvements.