R3 LLC
Charles Edgar is an experienced IT professional currently serving as an M365 Engineer III at R3 LLC since April 2023. Prior to this role, Charles held the position of Cloud and Automation Architect/IT Director at Accellis Technology Group, Inc., where responsibilities included developing automation for client environments using Microsoft Endpoint Management and migrating applications to Azure. Charles also served as a Senior Operations Engineer at Re:Sources, focusing on complex issue resolution for Office 365 and related technologies. Earlier experience includes positions at ENGAUGE MARKETING, LLC, where Charles managed software automation and AWS environments, and at Liberty Tax Service, where multimedia supervision and web design were key responsibilities. Charles earned a Bachelor's degree in Computer and Information Sciences and Support Services from Youngstown State University.
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R3 LLC
At R3 everything starts with the customer. It’s our mission to provide the best in class IT support to small and medium businesses. R3 has created a proven track record of providing exceptional performance and the level of customer support you expect from your own company. Our approach is simple; make sure that every client interaction with R3 delivers value and provides a solution to a problem. Every client’s needs are different so at R3 we take a consultative approach so that the proper resources are allocated to meet your needs. The R3 staff has more than 50 years of IT experience working with clients across many verticals including Law Firms, Financial, Healthcare, and Construction to name a few. Our service offering spans across the technology spectrum to include the design, management, and support of your IT infrastructure and operations. It’s all about accountability at R3 and we hold every member of the team accountable to make sure that they're making our clients operate more efficiently and effectively through the technology and support we provide. Specialties: Customer service, Network Support, Technical Projects, IT Security (data security, firewall, compliance, HIPAA, audit, risk management, etc.), Cloud Computing and Services, Disaster Recovery, Data Center Operations, IT Staff Augmentation, Help Desk, and IT Consulting.