Ralph Johnson

Ralph Johnson is an accomplished professional with extensive experience in service delivery management across various sectors, including healthcare and retail. Currently serving as National Director of Service Delivery/Client Partner at Elevance Systems, Inc., Ralph oversees a team responsible for providing infrastructure services to 40 hospitals. Previous roles include Service Delivery Manager at UDT, where Ralph developed tailored IT solutions, and Associate General Manager at HCL Technologies, managing P&L and client satisfaction for large-scale clients. At Sungard Availability Services, Ralph focused on client experience and contract management, while at Verizon Business, Ralph handled high-volume trading platform support and strategic planning. Ralph holds a Bachelor's degree in Management Information Systems from Pace University.