RAAFA WA
Geraldine Lau is a highly skilled Quality Coordinator currently employed at RAAFA WA since August 2025, with a strong background in quality assessment and compliance across various sectors. Prior experience includes serving as a Senior Quality Assessor at the Aged Care Quality and Safety Commission, where responsibilities encompassed conducting quality audits and assessments, and previously as a Quality Compliance Officer at Network Aviation, where innovative data extraction methodologies were implemented for reporting. Geraldine's diverse roles further include positions such as Water Process Quality Analyst at OLEOLOGY, Quality Control Manager at SynGenis, and Customer Experience Specialist at InteliCare, showcasing expertise in quality management, customer relations, and data analysis. Geraldine holds a Bachelor's degree in Forensic Science & Toxicology and has completed foundational studies in Legal Studies and Law & Management.
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RAAFA WA
RAAFA is one of WA's largest and most trusted not-for-profit retirement living, residential care and community service providers. Established in 1929 by former members of the Australian Flying Corps (AFC), today RAAFA is a dynamic organisation providing support services to everyone, including veterans and their families. RAAFA also operates the Aviation Heritage Museum.