Alberto Afonso is a seasoned professional with over 24 years of experience in banking, focusing on operations, audit, and risk management, particularly in Latin America. Currently serving as Head of Operations at First Line, they manage a team of over 80 contributors to enhance client experience and drive efficiency through innovation. Alberto has held leadership positions across several prominent financial institutions, including GM Financial, Rabobank, and Santander, and possesses multiple certifications, including Certified Anti-Money Laundering Specialist and Certified Internal Auditor. Their academic achievements include an MBA in Corporate Finance from Fundação Getulio Vargas.
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