HR

Hebert Rangel

Sr. Engagement Manager (sre & Observability)

Hebert Rangel is an experienced technology leader with a robust background in engagement management, delivery, and operational excellence within the IT and telecommunications sectors. Currently serving as a Senior Engagement Manager at Rackspace Technology, Rangel spearheads Site Reliability Engineering practices and collaborates with stakeholders to enhance system availability and reliability. Previous roles include Department Head at Vention, where Rangel led cross-functional teams in delivering cloud and IT projects, and Senior Delivery Manager II at EPAM Systems, managing large-scale ICT programs under Agile frameworks. Rangel has a strong history in directing enterprise programs at CompuCom and Huawei México, focusing on optimizing service delivery and exceeding SLA and KPI targets. With a Bachelor's degree in Information & Communication Technologies from Universidad Mexicana, Rangel combines technical expertise with leadership and strategic management skills.

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