James Roberts is an experienced Enterprise Customer Success Manager at Rackspace Technology since October 2019, focusing on building strong relationships with Enterprise accounts and enhancing service delivery. Previously served as an Enterprise Solutions Consultant at Rackspace and Business Development Director at Modulex Group, where the company specialized in brand identity implementation. Earlier roles include Account Director and Business Development Director at Lionbridge, managing substantial key accounts in the language services sector, as well as Project Sales Manager at Maxsys Ltd, providing energy-saving equipment to leading manufacturers. James began a career at Thatcham Research during a year placement, contributing to various projects in marketing, quality, and sales. James holds a Business Studies degree from the University of the West of England and attended Denstone College.
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