Naveen Kumar

Naveen Kumar is a Customer Success Manager-III at Rackspace Technology, having progressed through various roles within the company since February 2020. Prior experience includes serving as an IT Services Manager at NTT DATA Services and as a Client Technical Support Sr. Specialist at Dell Technologies, where responsibilities included resolving IT support issues and managing incidents and service requests. Naveen began the career as a Technical Support Analyst at Wipro BPO and has a strong background in customer support and technical problem-solving. Naveen holds an MBA in Information Technology from Sikkim Manipal University and a B.A. from Guru Nanak Dev University. Additional certification includes ITIL®4 Managing Professional.