Sumit Sharma is a seasoned network professional with extensive experience in technical support and network operations. Currently serving as a Network Support Engineer and previously as a Senior Network Engineer at Rackspace Technology since June 2022, Sumit has demonstrated expertise in helpdesk support, operational control frameworks, and customer service. Prior experience includes a role as Senior Engineer at BT Group, focusing on desktop software/hardware support and procurement management, and a decade-long tenure as Operations Manager at Champ Info Software, overseeing WAN link operations across multiple regions. Additionally, Sumit has worked as a Technical Support Engineer at iEnergizer, resolving user issues related to hardware, software, and networks. Sumit holds a Bachelor of Computer Applications degree from GICTS College of Professional Education.
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