Royal Automobile Club of Tasmania (RACT)
Elena Gough has a strong background in various roles within RACT Insurance Pty Ltd., where Elena has worked since 2006. Elena currently holds the title of Marketing Coordinator at the Royal Automobile Club of Tasmania (RACT). In their previous role as Customer Experience Analyst, Elena focused on improving customer experience by identifying pain points and driving cross-functional initiatives. Elena also has experience as a Claims Technical Officer, where Elena contributed to strategic plans and ensured consistent training for employees. Throughout their career, Elena has held titles such as Project Officer, Recoveries and Settlements Officer, File Manager, and Teleclaims Consultant.
Royal Automobile Club of Tasmania (RACT)
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We’ve been part of the Tasmanian community for 100 years. We offer motoring, home and lifestyle services, as well as a range of benefits and rewards to support our more than 210,000 members. We speak up on the issues Tasmanians are passionate about and advocate for safe and accessible mobility for all road users. With retail and travel branches in Hobart, Rosny, Glenorchy, Kingston, Launceston, Devonport and Burnie, our local team is always here to support you.