Lauren Agg is an experienced professional in the fields of CRM and marketing automation, currently serving as Delivery Lead for the 1 to 1 Platform at RACV since September 2018. Lauren has held various roles at RACV, including Front End Developer and CRM Consultant, contributing significantly to member communications. Prior experience includes roles as CRM Manager and Digital Marketing Specialist at Ticketmaster, as well as roles at Exitus, Wiley, Zagame Automotive Group, Castrol, Irwinconsult, and Brilliant Lighting. Lauren holds a Master of Marketing from RMIT University and has completed semester study tours in Globalisation and Business at Fudan University and Shanghai University of International Business and Economics. An educational foundation in multimedia design was established with a Bachelor of Design from Swinburne University of Technology.
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