Joseph Mack currently serves as the Vice President of Customer Success at Rad AI, a position held since December 2025. Prior to this, Joseph held the role of Vice President of Customer Success Operations at Finvi from May 2023 to November 2025. Joseph's extensive career at athenahealth spanned nearly 15 years, where roles included Executive Director of Customer Success, Director of Customer Success, Engagement Manager, Project Manager, and Project Associate. Notable contributions encompass leading customer success teams, driving strategic initiatives for customer retention and revenue growth, managing large-scale implementations, and collaborating across departments for product development. Joseph began their career at State Street as a Senior Fund Accountant. Educationally, Joseph holds a Bachelor's degree in Finance and Financial Management Services from Bryant University.
This person is not in any teams
This person is not in any offices