Megan Madrid

Megan Madrid has a strong background in customer experience and support, with their most recent role being as a Senior Technical Support Specialist & Customer Experience Lead, Tier 3 at Rad Power Bikes since December 2020. Prior to that, they worked as a Customer Experience Specialist, Tier 2 at Parker Staffing from February 2020 to December 2020.

Before entering the customer experience field, Megan worked as a Receiving Associate at MIDNIGHT SUPPLY COMPANY, LLC from March 2017 to December 2020. Megan also gained experience as a Vision Ambassador at Clearly from June 2015 to October 2016.

Megan's early work experience includes serving as a Server at Cactus Club Cafe from June 2013 to June 2015, and a Merchandising Assistant at Aritzia from December 2011 to May 2013. Megan began their career as an Accounts Receivable Associate at Jim Pattison Lexus Northshore from August 2008 to September 2011.

Megan Madrid earned a Bachelor's degree in Digital Communication and Media/Multimedia from Trinity Western University, where they studied from 2013 to 2016. Prior to that, they obtained a Diploma of Education in Piano Performance and Piano Pedagogy from The Royal Conservatory of Music, completing their studies between 1998 and 2008.