Ericka Watkins

Ericka Watkins, CSM, is a seasoned professional in product implementation and clinical informatics with extensive experience in healthcare technology. Currently serving as a Senior Product and Implementation Specialist at Radancy since February 2019, Ericka previously held roles at Experis and Encore, where Ericka specialized in training end-users and supporting system Go-Lives for Epic modules. With a background that includes positions as an Epic Consultant and Epic Credentialed Trainer, Ericka has demonstrated expertise in delivering clinical workflows, conducting training sessions, and troubleshooting technical issues. Ericka's previous experience as a Product Manager and EMR Consultant further solidifies a deep understanding of software configuration and user support within healthcare settings. Ericka holds a Bachelor's degree in Business Intelligence from Capella University and a Scrum Master certification from VMEDEdu.