Vishal Sharma

Vishal Sharma is a seasoned Senior System Administrator with extensive experience in managing Vicidial, an open-source call center software, at Radical Minds Technologies Pvt. Ltd. since November 2017. Responsibilities include ensuring system stability, performance optimization, troubleshooting, and security management. Vishal's career progression includes a promotion to Senior System Administrator from a Dialer Administrator role, with initial experience as an IT Engineer focused on dialer handling. Concurrently, Vishal serves as a Linux system administrator at RMT Engineering. Vishal holds a Bachelor of Arts degree in Art/Art Studies from the National Institute of Open Schooling, completed in June 2013.