Radio Holland
Mahmoud Saleh has a diverse work experience in customer services, service coordination, technical support, and quality assurance. Mahmoud recently worked as a Team Lead Customer Services for Radio Holland, where they managed customer services in the Middle East and Africa. Prior to that, they worked as a Service Coordinator at Radio Holland Middle East and Radio Holland Egypt, where they handled service coordination and engineering tasks. Mahmoud also worked at Suez Electronics for Engineering and Trading as a Technical Support Manager and Service & Maintenance Engineer, providing technical assistance and maintenance support. Mahmoud's earlier experience includes working as a Quality Systems Engineer at Boraq for Electronics Industries and as a Quality and Performance Evaluation Engineer at EEC Group.
Mahmoud Saleh completed their Bachelor's Degree in Mechatronics, Robotics, and Automation Engineering from Helwan University Cairo between 2004 and 2010. Mahmoud also obtained additional certifications in Leadership and Team Development, Be the Manager People Won't Leave, Customer Service: Managing Customer Expectations, Emotional Intelligence as an Inclusivity Booster, Empathy for Customer Service Professionals, and Leading a Customer Service Team from various institutions in 2022.
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Radio Holland
WHO ARE WE Radio Holland is well-known in the worldwide maritime industry as global NavCom, Connectivity, ICT on Board and Service & Maintenance provider. Available 24 hours a day, 7 days a week, Radio Holland connects its customers to an unrivalled network of 70 offices along the global shipping routes. Radio Holland delivers unique technical service expertise which helps customers run a smarter, more profitable business with less downtime and lower operational expenditures. OUR SERVICE Our highly skilled team of technicians are experts in maritime electronics. We make sure our technicians are kept up-to-date with the very latest technology developments and international regulations with ongoing training programs. We offer top quality, on-the-spot services 24/7 along the global shipping routes. The demanding shipping market drives for higher efficiency and reducing cost in the maritime industry. To meet these demands Radio Holland also offers cost-saving service agreements. WE OFFER Radio Holland offers a choice of well-selected quality products produced by the world’s leading electronic manufacturers. This product range allows us, as an independent supplier, to offer customised solutions. This not only applies to standard communication and navigation equipment but also to ICT On Board, Connectivity, etc. Radio Holland is the right place to go for all electronic equipment required in maritime operations. OUR MISSION • We provide an outstanding customer experience, delivering equipment and 24/7 service around the world. • We are experts in the markets we serve, making us an indispensable link between manufacturers and customers. • We deliver on agreed targets and create value for our stakeholders. AIS | Antennas | Autopilots | Bridge systems | CCTV | Compasses | ECDIS | Echosounders | Gyro Compasses | IT Networks | Marine Radar | SatCom | VDR | VHF/MF/HF Radiotelephones | VHF/UHF Portables | VSAT