Chelsea McCloud

Chelsea McCloud has over a decade of experience in various customer service and administrative roles, currently serving as the Inside Sales/Customer Service Manager for the Americas at Radiodetection Ltd since April 2013. McCloud leads a customer service team, implementing standardized processes to ensure high-quality service across the US and Canada for multiple product lines. Previous positions at Radiodetection included Production Planner/Service Manager and Customer Service Assistant II, where responsibilities ranged from developing production schedules to managing CRM systems. Earlier experience includes roles as an Administrative Assistant at Specialized Office Solutions and CME Claims Consulting, focusing on financial transactions and supporting insurance agents. McCloud holds an Associate's degree in Business Administration and Management from Southern New Hampshire University, obtained between 2016 and 2018.