Vitaly V. has over 17 years of work experience in the field of technical support, with a focus on networking and security. Vitaly started their career in 2003 at Bezeq International, where they worked as a Technical Support Specialist. In this role, they handled complex networking and security issues for government and corporate customers, and managed, configured, and troubleshooted CPEs from various leading vendors.
In 2005, Vitaly joined Radware, where they held several roles over the years. Vitaly started as a Technical Support Engineer - Tier 3 and worked their way up to become the Director of Global Support. In between, they served as the EMEA Technical Support Team Leader and the Advanced Customer Solutions, Escalation Manager. Vitaly's expertise and experience in technical support have enabled him to take on leadership positions and successfully manage global support teams.
Vitaly V. attended Tel Aviv University School of Engineering from 2000 to 2002, where they obtained a Practical Software Engineer degree. Vitaly focused on programming and networking during their studies.
May, 2018 - present
January, 2016
January, 2015
March, 2012
December, 2005