Johan Pojani

Johan Pojani is an IT Support Specialist at Raiffeisen Bank Albania since March 2016, where responsibilities include addressing customer requirements through effective communication and managing technical support inquiries via email and phone, utilizing the Jira Kanban board for logging incidents. Prior to this role, Johan worked as a Marketing and Promotions Coordinator at Europrinty Group from March 2013 to October 2015, focusing on implementing marketing campaigns, analyzing sales forecasts, and coordinating promotional materials. Johan holds a Master’s Degree in Computer Science from the University of Tirana (2015-2017) and a Bachelor’s Degree in Computer Science from the same institution (2012-2015).