Erwin J. Baumgartner

Erwin J. Baumgartner has extensive experience in account management and client success, currently serving as a Trusted Advisor and Customer Success Manager at Raiffeisen Informatik since June 2016. Prior to this role, Erwin was the Head of Country Client Management at Atos IT Solutions and Services GmbH from July 2011 to April 2016, overseeing client management for Managed Services in Austria across Public & Health and Finance & Insurance sectors. This included responsibilities in contract management, risk and opportunity management, and customer acquisition. Erwin's career also includes a position as Account Manager at Atos, focusing on customer care and business expansion. Earlier roles at Siemens IT Solutions and Services GmbH included Service Delivery Manager, where Erwin managed service level agreements and led a team of Service Delivery Managers, and a position as System Administrator at Siemens AG Österreich from September 1989 to December 1999.