Tim McKeand is a Customer Support and Implementation Specialist at Railroad Software since December 2025, with a robust background in client implementation and technical support across various technology and transit firms. Prior experience includes roles as a Client Implementation Consultant at Trapeze Group, where Tim enhanced transit operations with OPS software, and as a Client Support Specialist at TransLoc. Tim's earlier positions included technical support and implementation roles at HuntScapes, content production with This Old Mouse, and various customer support roles at CustomerHD, Republic Wireless, Bandwidth Inc., Sprint, and Sears. Tim holds a Bachelor of Science in Business, Management, Marketing, and Related Support Services from North Carolina State University.
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