Benjamin Cartlidge possesses extensive experience in sales, customer engagement, and operations management across multiple industries. Currently serving as COO - Customer Engagement and Head of Sales and Retention at rain South Africa since May 2022, Benjamin is focused on optimizing sales strategies, managing external partnerships, and enhancing customer retention through data-driven approaches. Previously, in roles such as Head of Sales and Operations at Lead Capital Group and Sales Director at A24 Group, Benjamin demonstrated a strong ability to manage sales funnels, improve customer experiences, and implement effective performance management strategies. Earlier career positions at Wonga (UK) and Merchants contributed to a robust understanding of customer engagement and operational excellence, supported by a focus on compliance and quality assurance. Benjamin holds academic credentials from The King's School in Macclesfield and Stellenbosch Business School.
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