ISO 9001:2015 certified Rainbow Tourism Group (RTG), is one of the largest tourism companies in Zimbabwe. Listed on the Zimbabwe Stock Exchange, RTG is a dominant player in the tourism industry specialising in hotel and conference services, tour operations and operates the largest tourism online booking platform in Zimbabwe; the Gateway Stream App.  
The Group has six hotels located in Zimbabwe; two are in the capital city Harare, one in Zimbabwe’s mining town - Kadoma, one in the country’s second largest city – Bulawayo and two in the resort town of the world-renowned tourist attraction Victoria Falls. RTG also has a marketing & sales office in Johannesburg South Africa. The Group has the largest convention centre in Zimbabwe - Harare International Conference Centre (HICC), which has a seating capacity of 4500. Most recently RTG was conferred with the prestigious Zimbabwe Quoted Companies Survey award for the company with the highest profitability in 2019.  
The Group also boasts of its award winning five-star flagship hotel – The Rainbow Towers Hotel and Conference Centre which has been conferred with winner and runner-up awards for the Hospitality Sector Super Brand award by the Marketers Association of Zimbabwe over the past five years. Its upmarket four-star exotic resort hotel – A ‘Zambezi River Lodge is the only hotel on the banks of the Zambezi River, and has several service excellence accolades to its name which include the TripAdvisor Certificate of Excellence award received for the past consecutive six years and HolidayCheck (Germany). The Group has also received awards for innovation enabled by its focus on harnessing digitisation to drive service excellence. 


Hotels & Hospitality

Travel & Leisure

RAINBOW TOURISM GROUP

RAINBOW TOURISM GROUP's headquarters in Harare, Zimbabwe

Tendai Madziwanyika

Napoleon Mtukwa

Zebedia Mundowa

Robson Chishanga

Laurence Dhemba

The Finance and Accounting team at Rainbow Tourism Group is responsible for managing the company's financial health and ensuring accurate financial reporting. This includes overseeing budgeting, accounting operations, payroll processing, and accounts payable and receivable. The team also monitors compliance with financial regulations, analyzes financial data to support strategic decision-making, and maintains the overall financial integrity of the organization. Through their efforts, they help facilitate the company's growth and sustainability in the competitive tourism market.

Finance and Accounting

The Operational Support team at Rainbow Tourism Group plays a crucial role in ensuring seamless day-to-day operations across various departments. This team focuses on enhancing guest experiences through effective communication and coordination, handling administrative tasks, financial oversight, and supporting management initiatives. Their efforts contribute to maintaining the high standards of service excellence for which RTG is renowned in the tourism industry.

Operational Support

The Food and Beverage Management team at Rainbow Tourism Group is responsible for overseeing all culinary and dining operations across the company's hotels and conference facilities. This includes menu planning, food quality assurance, and ensuring a high standard of service in dining experiences. The team collaborates closely with chefs and service staff to maintain excellence in food presentation and flavor, while also managing inventory, budgeting, and adherence to health regulations. Their efforts are essential to enhancing guest satisfaction and supporting the company's reputation as a leading tourism destination in Zimbabwe.

Food and Beverage Management

The Human Resources team at Rainbow Tourism Group is responsible for managing the recruitment, retention, and development of talent within the company, ensuring that the workforce aligns with the organization's strategic goals. They oversee employee relations, benefits administration, and training programs, fostering a positive work environment that emphasizes growth and compliance with industry standards. Additionally, the team plays a key role in promoting the company’s values and maintaining a diverse and inclusive workplace, supporting RTG's reputation as a leader in Zimbabwe's tourism sector.

Human Resources

The Business Systems and Support team at Rainbow Tourism Group is responsible for optimizing and maintaining the company's technology and information management systems. They ensure seamless integration of business processes across the tourism sector, support digital initiatives like the Gateway Stream App, and enhance operational efficiency through data analysis and system improvements. This team plays a crucial role in enabling service excellence by leveraging technology to streamline hotel and tour operations.

RAINBOW TOURISM GROUP

Org chart

Teams

Finance and Accounting

Operational Support

Food and Beverage Management

Human Resources

Business Systems and Support

Offices

RAINBOW TOURISM GROUP

Org chart

Teams

Finance and Accounting

Operational Support

Food and Beverage Management

Human Resources

Business Systems and Support

Offices

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