Bianca Pessoa is a Customer Product Manager - Especialista at Raízen, responsible for developing and managing a customer portal focused on post-sales contract management. Previously, Bianca held roles at banQi, including Product Manager for the Marketplace and Personal Loans, where responsibilities encompassed leading agile routines, conducting market research, and managing product lifecycles to enhance user experiences. Bianca's experience also includes roles in project consulting, editorial work, and logistics, alongside academic credentials including an MBA from USP/Esalq and a Bachelor's degree in Business Administration from Universidade Estadual do Maranhão.