Rafael Serafim is a seasoned professional with extensive experience in project management and continuous improvement, currently serving as PMO Shell Aviation at Raízen since July 2021, focusing on enhancing services for executive clients and planning performance. Previously, Rafael held roles including Specialist in Continuous Improvement and Senior Analyst of Enhancements, contributing to B2B and executive aviation projects, trading operations, and digital product development. Prior to Raízen, Rafael worked at Neoenergia from March 2014 to July 2021, where responsibilities included managing project portfolios, implementing technological advancements, and enhancing operational efficiency. Rafael holds an MBA in Project Management from USP/Esalq and a degree in Telecommunications Engineering from the Pontifical Catholic University of Campinas.
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