Rakuten International
Trey Franco is a seasoned IT professional with extensive experience in systems administration and technical support across various high-profile organizations. Currently serving as a Systems Administrator at Rakuten International and as the Chief Executive Officer of Techprospective Enterprise, which focuses on providing elite IT support to athletes, celebrities, and content creators, Trey has developed a strong expertise in SaaS applications, audio-visual hardware, and user training. Previous roles include Junior System Administrator at Envestnet | Yodlee, IT Help Desk Specialist at Robert Half Technology, and Desktop Support Technician at Facebook, showcasing a robust background in troubleshooting, system migrations, and client support. Educational achievements include a degree in Computer Networking Information Technology and certifications in Salesforce and IT Support Professional.
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Rakuten International
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In Japanese, Rakuten stands for “optimism.” It means we are hopeful for the future and believe we can make tomorrow better by what we do today. So we challenge ourselves to evolve, innovate and experiment to create a more rewarding, happier future for everyone. Our Rakuten International portfolio spans e-commerce, digital content, advertising, entertainment and communications, bringing the joy of discovery and access to more than 1 billion members across the world. Our diverse businesses unite on a singular mission to make life more rewarding for our customers, our clients, our communities and each other. This dedication defines our vision for the future and animates our passion to reward every day. If you'd like to join our team, we'd love to hear from you.