Grace L. has extensive work experience in CRM marketing. Grace is currently a Lead, CRM Marketing at Rakuten Viki since April 2023. Before this role, they served as a Senior Specialist and CRM Manager at the same company, from August 2021 to July 2021 and from September 2017 to May 2019, respectively. Grace has also worked as an Email Marketing Manager at Rakuten Viki, where they played a crucial role in marketing campaigns and retention strategy, as well as managing the growth of the email database. Prior to their time at Rakuten Viki, Grace worked as a Senior Campaign Manager at Zeta Global and as a Digital Solutions Coordinator at Acxiom. Grace started their professional career as an intern in roles such as Investor Relations Intern at Novellus Systems and Sales Operations and Marketing Intern at Fila Inc.
Grace L. received a Bachelor of Arts (B.A.) in Political Economy from the University of California, Berkeley in the years 2008-2012. Grace also participated in a Study Abroad Program at the University of Cambridge, King's College in 2011.
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