Iida Kauppila

Iida Kauppila is an IT Manager at Ramirent Finland Oy since November 2022, responsible for providing effective IT solutions, developing infrastructure, managing change processes, and leading an in-house IT support team. Prior to this role, Iida served as a Service Desk Manager at OptimeSys, where responsibilities included onboarding new products, maintaining customer relationships, and providing training and documentation support. Previous experience as a Technical Support Specialist at Optimesys Oy involved technical support for small and mid-size companies, focusing on end user support, server hosting, cloud services, and cybersecurity. Iida also held the position of Service Desk Specialist at Manpower Group Finland, providing support for large enterprise customers. Education includes a vocational qualification in Human Resources Management from Omnia and a high school diploma in Information Technology from Keskuspuiston ammattiopisto.