Natalia Tenguan

Natalia Tenguan has a diverse work experience. Natalia currently serves as the Head of Product at Ramper since 2023. Previously, they worked at 180° Seguros as a Product Manager from November 2022 to June 2023, followed by a role as a Coordinator of Customer Service from May 2022 to October 2022. Before that, Natalia worked at Ramper as a Coordinator of CS and CX from September 2020 to April 2022. Natalia also had various roles including Operations, Leader of CS and CX, and Customer Success Manager at Ramper from June 2018 to July 2019. Prior to that, they worked as an Assistant in Customer Support at Lendico Brasil in 2018 and as a Customer Success Manager at Eu Entrego from October 2017 to March 2018. Natalia also gained experience at Consulta do Bem as an Operations Analyst and Customer Success Analyst from June 2017 to October 2017 and at Delivery Direto as a Commercial Assistant from October 2016 to February 2017. Their early career includes a role as an Assistant in Art at SETUP Bureau Editaração Eletrônica from October 2010 to October 2016.

Natalia Tenguan's education history is as follows:

In 2019, Natalia attended Digital House Brasil and completed a degree in Digital Business Management, with a focus on Administration, Business, and Marketing.

In 2018, Natalia enrolled in AddTech Academy for Design Thinking 3.0, a program that explored the field of Information Technology.

In 2016, Natalia pursued a short-term course at Impacta Tecnologia in Media Planning and Practice for Social Media, within the scope of Marketing Management.

Also in 2016, Natalia obtained a certification in Calculation and Analysis of Health Service Accounts from Senac São Paulo, specializing in Medical Billing and Account Auditing.

Natalia has additional certifications in various areas. In November 2021, they received a certification in Framework Feedz for High Performance from Feedz. In November 2019, they completed the Customer Success Intensive program at CS Academy. In April 2017, they participated in the Gama Experience SP - Hustler (Business) program offered by Gama Academy. In March 2017, Natalia achieved a certification in Lean Startup from Alura Cursos Online. Additionally, in the same month, they gained a certification in Content Marketing from Rock Content. Lastly, Natalia obtained an undefined certification in Medical Account Analysis from Senac São Paulo, although the exact month and year are unknown.