Milena Modena

Milena Modena is currently the Business Partner Inovação - Vertical Montadora at Randoncorp, where Milena builds the Customer Experience area, implements strategies and metrics for service improvement, and leads the cultural and digital transformation of IT&CSC. Milena also works on Randon ExO - Inovação Corporativa, exploring culture, innovation, and technology to support the company's digital transformation. With a background in finance and administration, Milena has a diverse educational portfolio, including an MBA in Customer Experience and a Master's in Business Administration with a focus on finance and control.