Allan Cunningham

IT Technical Support Specialist at Randox

Allan Cunningham has a diverse range of work experience in the IT field. Allan started their career as an IT Support Technician at Northern Regional College in 2005, where they gained practical experience in providing technical support. From there, they moved on to work as an IT Engineer at Business & Scientific Services Ltd, where they diagnosed hardware faults, installed Windows OS, deployed computers and printers, and resolved help desk queries.

In 2010, Cunningham took on a work placement as an IT Support Technician at North City Training, further honing their technical skills. Allan then had a brief work placement as a Sales Assistant at Marks and Spencer in 2012.

Cunningham's next role was as an IT Technician (Work Placement) at Castle Square Tenants Organization, where they provided IT support services. Following this, they worked at Carrick Laptop and Computer Repair as an IT Support Technician, diagnosing hardware faults and performing hardware upgrades on desktops and laptops.

In 2014, Cunningham joined Asda as part of the Home Shopping Service Crew, where they were responsible for loading and unloading delivery vans and picking customer shopping. Allan then transitioned to Kerrs Tyres as an IT Manager, overseeing IT operations and ensuring the smooth running of systems.

From 2016 to 2020, Cunningham worked as an ICT Coordinator at SAM Mouldings. In this role, they diagnosed hardware faults, set up new accounts, updated antivirus and software programs, and resolved help desk queries. Allan also maintained the company's telecommunication systems.

Cunningham's most recent position is IT Technical Support Specialist at Randox, where they currently work. Further details about this role were not provided.

Overall, Allan Cunningham has gained extensive experience in various IT support roles, demonstrating their proficiency in diagnosing hardware faults, providing technical support, and resolving help desk queries.

Allan Cunningham began their education in 2005 at Northern Regional College, where they pursued a degree in Information Technology. Allan completed their studies in 2007, earning a degree in IT Practitioners Level 2. Following this, between 2009 and 2011, Allan attended Belfast Metropolitan College, specializing in Computer Engineering and obtaining a degree in OCR IT Professionals (IT Support) Level 3. Lastly, in 2013 and 2014, they returned to Northern Regional College to further their knowledge in Computing and Systems Development, although no specific degree is mentioned for this program.

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Timeline

  • IT Technical Support Specialist

    November, 2020 - present