Alexandra Decenzo-Lowe

Alexandra DeCenzo-Lowe is a seasoned client success manager with extensive experience in account management and marketing strategies across various industries. Currently serving at ECRM since June 2021, Alexandra previously held roles such as senior account manager at Hotcards, where assigned accounts saw a 76% growth within the first year, and sales support specialist at Proforma, partnering with over 150 franchise owners to develop multimedia engagement strategies. Earlier roles include multi-media account executive at Northeast Ohio Media Group, brand manager at Captain McFinn and Friends, and internships at Wyse Advertising and Advanstar, contributing to valuable industry insights and customer service excellence. Alexandra holds a Bachelor of Science in Advertising from The Art Institutes and a high school diploma from Saint Joseph's Academy.