Maira Zanardo

Maira Zanardo has been in the customer service and account management industry since 2012. Maira started their career at Ingresso.com as a Leader of Special Services, where they were responsible for responding to Procon cases, legal process subsidies, and defense surveys. Maira also implemented a quality monitoring checklist and monitored it. In 2015, they joined CENTAURO as an Analyst of Relationships, where they collaborated directly to achieve the sector's indicators based on months and years through managerial reports. Maira also provided direct assistance to the team in individual and group tasks, putting the customer at the center of the business. In 2018, they joined Reclame Aqui as a B2B/Account Manager Relationship Consultant, where they focused on customer relationships and website usage to provide solutions to manage the evolution of results. In 2019, they joined Atento Brasil as a Digital Channel Relationship Consultant, specializing in Reclame AQUI, transforming the reputation of large companies on the page, working on consumer trust with the brand through positioning. In 2022, they joined RankMyApp as an Account Manager.

Maira Zanardo has a Bachelor's degree in Marketing from Universidade Anhembi Morumbi, which they obtained between 2019 and 2021. Prior to that, they obtained a Publicidade e propaganda degree from Uninove - Universidade Nove de Julho in 2015. Her field of study for both degrees was Publicidade.