Joanne Vilela currently holds a position in Quality Assurance at Rapattoni Corporation, where responsibilities include testing products prior to customer release and applying testing strategies to ensure software quality and compliance with standards. Previously, Joanne served as a Help Desk Specialist, managing customer calls, processing rejected disclosures, and handling email communications. An internship at Persistent Management involved tasks such as accounts receivable, data entry, research, and social networking. Educational credentials include attendance at Musicians Institute, Moorpark College, and Newbury Park High School.
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