Emily Gray

Lead Program Manager, Customer Experience at Rapid7

Emily Gray has extensive experience in customer success management and program management. Emily worked at Rapid7 as the Lead Program Manager for Customer Experience, and at athenahealth as the Manager for Customer Success Organization. Prior to that, Emily was an Operations Manager at The Princeton Review and a Mortgage Loan Specialist at MetLife Home Loans. Emily started their career as an Administrative Assistant at Rosenberg, Freedman and Goldstein, Attorneys at Law. Emily holds a Bachelor of Science degree in Hospitality and Tourism Management with a Minor in Psychology from the Isenberg School of Management at UMass Amherst.

Links

Timeline

  • Lead Program Manager, Customer Experience

    October 1, 2023 - present

  • Program Manager, Customer Experience

    June, 2022

  • Manager Customer Success Management

    August, 2019

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