Laura D. Jamross has a diverse work experience in various customer success and program management roles. Laura D. most recently worked as a Senior Customer Success Manager at Rapid7 starting in October 2022. Prior to that, they held the position of Principal Customer Success Manager at Onshape, a PTC Technology, from April 2022 to October 2022. Laura D. also served as a Customer Success Team Lead at Onshape from May 2021 to April 2022 and as a Customer Success Manager from July 2020 to May 2021. Before joining Onshape, Laura worked at Toast, Inc. as an Enterprise/Mid-Market Program Manager, Customer Success from May 2019 to April 2020. Laura D.'searlier experience includes working at Akamai Technologies as a Program Manager, Strategy & Operations from August 2014 to May 2019. Laura D. began their career at Entercom Boston, where they held various roles including Sales & Marketing Support and Assistant to the VP from November 2011 to July 2014, as well as Receptionist from September 2011 to November 2011.
Laura D. Jamross holds a Bachelor of Science in Business Administration degree with a focus on Marketing from Suffolk University. In addition to their formal education, they have also obtained several certifications. Laura D. completed a course on pitching herself taught by Jodi Glickman, offered through LinkedIn, in April 2020. Laura also completed a course on Programming Foundations: Fundamentals through LinkedIn, in the same month and year. Furthermore, they have enrolled in the Project Management Professional (PMP) Certification Exam Prep Professional Development Gold Standard Course at New York University, although the completion date is unspecified.
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