Sadaqat Ali

Sadaqat Ali is an accomplished professional in cyber security and customer success, currently serving as an Associate Customer Advisor at Rapid7 since May 2023. In this role, Sadaqat collaborates with Customer Advisors and operations teams to enhance client security postures, assists in incident response, and produces high-quality deliverables. Previous experience includes serving as an Enterprise User Success Manager at Elastic, where strategies were developed for managing high volumes of inbound interest and mentoring a team of sales development representatives. Prior roles include Sales Development Manager at Protectera and customer service leadership positions at Sainsbury's and House of Fraser, demonstrating a strong background in sales and customer service. Sadaqat holds a Master's degree in Information Systems from Deakin University and a Bachelor's degree in Networking Computing from Staffordshire University, complemented by a certification in Cyber Threats and Solutions from UCL.