Jeffrey Y. is a Technical Product Support Analyst IV at MachineQ, a Comcast Company, where responsibilities include supporting 10,000 Starbucks stores through a Salesforce ticketing queue. Previously, Jeffrey Y. served as an Information System Technical Analyst for the City of Portland, contributing to the deployment of a Cisco DWDM mesh network platform and managing the replacement of 250 enterprise network devices. Earlier experiences include roles as a Customer Account Executive at Comcast Business Class, a Road Crew contractor for the City of Colorado Springs, and various positions as a Commercial Truck Driver. Jeffrey Y. also has a background in technical maintenance and military service as a Military Police Supervisor/Dispatcher and Electronics Technician in the US Navy. Education includes an Associate's degree in Information Technology from ITT Technical Institute and various certifications obtained through Navy training.
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