Erik Hartrich

Erik Hartrich is a seasoned professional currently serving as a Technical Program Manager and Scrum Master at RapidSOS since June 2024. Prior to this role, Erik worked at FourKites, Inc. for over seven years, holding several key positions including Customer Operations Manager, where strategic customer experience initiatives were implemented, and Process Innovation & Data Partnerships Manager, where Erik developed over 30 automations to improve operational efficiency. Erik's career includes roles at Traffic Tech and Echo Global Logistics, focusing on international freight operations and account management. Erik holds a Lean Six Sigma Black Belt Certification from Villanova University and a Bachelor's degree in Operations Management and Marketing from The Ohio State University.