FH

Federico Herrera

Customer Operations excellence at RappiCard México

Federico Herrera has work experience in various companies, starting in 2019. Federico worked as a Student Intern at Agregados Argos and Cementos Argos from June 2019 to December 2019. In 2021, they joined Rappi as a Rappipay Analyst from August 2021 to September 2022. From September 2022 to January 2023, they worked as a Personal Advisor and later as a Customer Operations Excellence member at RappiCard México.

Federico Herrera's education history includes a diploma in Finance from Universidad EAFIT in 2020 and a bachelor's degree in Economics from the same university, which they obtained between 2015 and 2020. Prior to university, they completed their academic high school education, known as bachiller académico, at Colegio San Ignacio de Loyola. In addition to their formal education, Federico has also obtained several certifications, including a course in Customer Service, a course in Growth for Startups, a course in Customer Service and User Support, a course in Basic Excel, and an Intermediate English Conversation course, all from Platzi. Federico also completed a diploma in Finance for Business Decision Making from Universidad EAFIT. Additionally, Federico obtained a certification in Time Management Fundamentals from LinkedIn.

Links

Previous companies

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Timeline

  • Customer Operations excellence

    January, 2023 - present

  • Personal Advisor

    September, 2022