Carl de Souza

Carl De Souza is an experienced Senior Support Analyst currently employed at Raptor Trading Systems since May 2021. With a robust background in technical support and operational systems, Carl previously held positions at Iress as a System Engineer and Operational Support, where responsibilities included providing 2nd Level support, utilizing FIX Protocol, and collaborating with major Canadian exchanges for issue resolution. Carl's experience also includes leading a team of support analysts and providing comprehensive training on the IRESS Trading Terminal to financial institutions across Canada. Prior to Iress, Carl developed technical expertise as a Senior Technical Analyst at CIBC World Markets, focusing on trading floor support. Educated at Sheridan College, Carl earned a diploma in Computer Systems Analyst.