Dorothea Holmes

Dorothea Holmes is an experienced professional in human resources and customer service, currently serving as a Reimbursement Specialist at RareMed Solutions since March 2024. Previously, Dorothea held the position of Customer Service Agent at Conduent from August 2019 to April 2024 and was a Human Resources/Payroll Specialist at CTI Towers, Inc. in early 2019. A significant portion of Dorothea's career was dedicated to Johnson Controls as a Senior Human Resources Manager, where responsibilities included managing HR operations for 500 employees across multiple locations and leading new account onboarding. Earlier in the career at Wyman Park Medical Center, Dorothea held various roles that involved personnel processing, investigations, and handling EEOC complaints. Educational qualifications include a Certificate in Paralegal Studies from Meredith College and a Bachelor's in Business Administration from North Carolina Wesleyan University. Skills encompass employee relations, talent acquisition, training and development, and performance improvement.