Jason Chema

Jason Chema is an experienced Remote Support Engineer with a robust background in IT support and managed services spanning over 18 years. Currently serving as a Remote Support Engineer L2 at Rarity Solutions, LLC, Jason has previously held positions at Coretelligent, All Covered, and various notable companies, providing technical support to hundreds of businesses. Demonstrated expertise includes troubleshooting Microsoft servers and applications, network configurations, cloud storage, and hardware/software issues across multiple operating systems. Jason has consistently excelled in establishing strong business relationships and leading teams to achieve high customer satisfaction scores while ensuring timely resolution of technical issues.