Mette Bjerregaard Pedersen

Sr. Director, Customer Success Management at Rasa

Mette Bjerregaard Pedersen has extensive work experience in various roles and industries.

Mette is currently employed as the Sr. Director of Customer Success Management at Rasa, a company that provides infrastructure for conversational AI. In this role, they oversee customer success and management operations.

Prior to their current position, Mette worked as a Mentor and Strategic Advisor at UCN - Professionshøjskolen University College Nordjylland. Mette served as a role model and sparring partner for students, assisting them in entrepreneurship and business development.

Mette also held multiple roles at Tradeshift, including Director of Operational Excellence & Seller Enablement, Director of Strategy & Business Development, Sr. Manager of Tradeshift Marketplace & Platform, Business Value Manager, and Value Engineering Consultant. Mette played a crucial role in driving business growth, value exploration, and realisation management.

Furthermore, Mette gained experience as an Executive Board Member at Aalborg Management Consulting Association (AMCA) and worked as a Graphic Designer at UCN, Sport Management. Mette also worked as a Digital Concept Developer & Web Designer at BESTSELLER and completed an internship in Project Management at The Mechanism.

Mette's early career involved working as a Technical Supporter at Telenor DK.

Overall, Mette Bjerregaard Pedersen possesses a diverse range of skills and expertise, with a focus on customer success, business development, and strategic planning.

Mette Bjerregaard Pedersen completed their Master's Degree in Information Systems Management from Aalborg University between 2014 and 2016. Prior to that, they obtained a PBA Digital Concept Development degree in Digital Communication and Multimedia from UCN Technology & Business from 2011 to 2013. Mette also pursued an AP degree in Graphic Design & Technology from UCN Technology & Business from 2009 to 2011. Their education history traces back to their time at Erhvervsskolerne Aars from 2005 to 2008, where they completed HHX in an unspecified field of study. Additionally, Mette has obtained certifications in "Leading Effectively" and "Balancing Multiple Roles as a Leader" from LinkedIn in February 2021 and November 2020, respectively.

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  • Sr. Director, Customer Success Management

    August, 2022 - present

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