Vivek Ganesh

Vivek Ganesh is an experienced professional in customer success and account management with a demonstrated history of building long-term client relationships and exceeding service level agreements. Currently serving as Partner - Customer Success at RateGain since May 2022, Vivek manages a client portfolio to ensure satisfaction and drive revenue, achieving 100% contract renewals. Prior roles include Account Manager at Locobuzz, where Vivek enhanced customer satisfaction and product adoption, and Lodging Partner Associate at Expedia Group, focusing on optimizing the partner onboarding process. With a strong foundation in sales and marketing from positions at Evoque Hotel Marketing and McDonald's, Vivek holds an MBA in Hospitality Administration from Amity University and a B.Sc. in Hotel/Motel Administration from the Institute of Hotel Management, Bangalore.