At rather.chat, we're all about improving customer engagement. 

Tired of outdated customer service, we embarked on a mission to combine technology with the human touch, making every customer feel heard, valued, and satisfied. Our beginnings were rooted in overcoming the challenges of inefficient call centres and clunky email systems, leading us to pioneer conversational commerce.

We've successfully partnered with leading companies, connecting them with millions of South Africans through our chat platform. Whether it's marketing, sales, or customer service, our tools ensure smooth and impactful interactions. Our AI chatbots are advanced and intuitive, tailored to meet the diverse needs of our clients.

Proudly, we've processed over 300 million messages and closed more than 100,000 sales, with 85% automation. This achievement underscores our commitment to efficient, scalable solutions that genuinely impact business. Trusted by startups and industry giants, we enhance customer experiences consistently.

Our diverse team combines creativity and technical expertise, fostering continuous improvement and innovation. As we look to the future, our focus remains on pushing the boundaries of customer engagement, dedicated to helping businesses forge lasting relationships.

Ready to transform your customer interactions? Join us at rather.chat, and let's make your customer experience exceptional together!

Marketing

Messaging & Communication

Sales

rather.chat

Jonathan Elcock

Franco van Wyk

Mandy Waddington

Monique Elliott

This department provides strategic direction and oversight for the organization.

Executive Leadership

This department is responsible for developing and executing marketing strategies to enhance brand visibility and drive customer engagement.

Marketing Department

This department oversees the planning and execution of projects, ensuring they are completed on time and within budget.

Project Management

This department is responsible for managing and optimizing the sales process to drive revenue growth.

Sales Operations

This department focuses on creating, maintaining, and enhancing software applications.

Software Development

This department focuses on ensuring customer satisfaction and driving the success of clients through support and engagement.

rather.chat

Org chart

Teams

Executive Leadership

Marketing Department

Project Management

Sales Operations

Software Development

Customer Success

Offices

rather.chat

Org chart

Teams

Executive Leadership

Marketing Department

Project Management

Sales Operations

Software Development

Customer Success

Offices

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