Ellen Lima is currently the Operations Manager at RATIONAL AG, a position they have held since 2026. Previously, they served as the Customer Service Manager from 2019 to 2026 and had earlier experience in customer service within the same company from 2012 to 2019. Ellen completed a postgraduate degree in Logistics, Materials, and Supply Chain Management at Universidade Presbiteriana Mackenzie in 2020, and earned a Bachelor's degree in International Business from Universidade Metodista de São Paulo in 2012, alongside studying English as a Second Language at Harvard Extension School from 2010 to 2011.
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