RATIONAL
Heinz Salva has extensive experience in customer journey management and product management, currently holding the position of Customer Journey Manager at RATIONAL AG since 2011. Previous roles at RATIONAL AG include Customer Experience Specialist, Product Manager, Business Application Consultant, and Internal Sales & Service Coordinator. Prior to this, Heinz Salva contributed to student engagement as a Bilingual Student Outreach Facilitator at the University of Ottawa from 2007 to 2011 and served as the Youth & Student Engagement Coordinator at Parks Canada in 2010. Heinz Salva holds a Bachelor of Science degree in Wirtschaftsingenieurwesen from Hochschule Fulda.
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RATIONAL
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For more than 50 years it has been our mission to provide our customers with the best tool for cooking. Starting out in 1973 with only 18 employees, our success has been built on an unwavering commitment to a shared goal of continually creating value for our customers. Yet our company has never just been content with being a mechanical engineer. We see ourselves as an innovative solutions provider. Above all else, our utmost priority is to satisfy our customers. This vision has transformed RATIONAL into a global market and technology leader. As such, 140 million dishes are prepared daily around the world in RATIONAL units. With over 1,000,000 RATIONAL units on the market, our cooking systems have become a standard in professional kitchens all over the world. According to our 2018 Kantar TNS study, 98 % of our customers in the relevant German, British and US-American markets confirm that we are on the right track: they would recommend us.