Joost Koenders

Joost Koenders currently serves as the Manager Customer Journey at Essent, overseeing the execution of the strategic change agenda since February 2023. Prior to this role, Joost accumulated extensive experience at EIFFEL in various capacities, including Process Consultant, Project Manager, and Interim Manager, working on numerous innovative energy projects. Notable positions include Scrum Master at Connectr and Stedin, Business Process Consultant, and Manager at Comfort Partners, where Joost facilitated change management and process optimization. Joost has also held management roles at Alliander and E.ON, and started a career in process consulting at Eneco. Joost holds a Master's degree in Business Administration from Radboud University and Bachelor's degrees in Sports Education and Sports.