Tilman Pensler is a Customer Success Manager at Rational AG, specializing in support for an international key account in SaaS products and project management for digital solutions. Responsibilities include identifying upselling opportunities, managing SaaS contract activities, and implementing Salesforce support tools. Previously, Tilman held multiple roles at IREKS Group, including Junior Project Manager International, where tasks involved project coordination and sales process optimization in the Asia-Pacific region, and earlier roles as a Working Student and Dual Student focusing on sales and growth strategies. Tilman has a strong educational background with a Master of Arts in Business Administration and a Bachelor of Arts in Business Management, complemented by international experiences in business studies at Keimyung University.
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